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Wednesday, July 26, 2017

SPi CRM to open call center in empty Silver Lake Mall anchor space

While it won't be used for retail or restaurants space the former Sports Authority space in Coeur d' Alene's Silver Lake Mall is about to be occupied again. It will be remodeled for use as a new customer service call center for SPi CRM a company based in the Philippines. This will be company's second call center in the United States with the first being near Madison,WI which opened about 4 years ago.

The new Coeur d' Alene SPi CRM call center is to open in September with a small admin / jobs office in another empty space in mall. Currently SPi CRM says they are hiring for 100+ open positions although sources say there will be more then 100 new jobs created as the center ramps up.
The center will occupy the entire 44,000 square foot anchor space which falls in the mall closest to the corner of Government Way and Hanley Ave. . 

SPi CRM takes calls for many different clients including those in retail , telecom & IT, banking , travel and more. The company provides traditional phone call services in addition to chat, e-mail and social media services for their clients.

Hiring has begun to fill the new jobs at SPi CRM Coeur d' Alene, pay starts at $11.50 per hour for customer service positions with QA, management and other positions also open. For information on how to apply visit

And for more information about the company itself visit-