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Wednesday, February 6, 2013

SQM Group to open call center in Coeur d' Alene

SQM Group (SQM stands for Service Quaility Measurement) , a company based in Vernon, British Columbia,Canada has announced plans to open a new call center in Coeur d' Alene at the office building the had formerly housed a call center for the telephone/broadband company Frontier until late last year when Frontier closed and moved to another location elsewhere in the United States.

SQM Group places calls on behalf of over 450 different clients and offers a survey to better detrermine the clients own customer service and better pin point any issues with the clients own call centers. SQM represents some major clients such as US Bank, Capital One, Marriott,etc...

The new call center will go into the CdA Tech Park building at 7400 N. Mineral Dr. behind Best Buy on the north side of Coeur d' Alene. The new center is expected to open in the spring and will bring 80 new jobs to Coeur d' Alene. Jobs with the new Coeur d' Alene SQM Group office will pay 12.00 an hour and will have benfits such as health insurance.

For more info on SQM Group and how to apply for a job at the new Coeur d' Alene call center visit their website at-

A photo of the call center's purposed location in North Coeur d' Alene-